Privacy Policy

1. Introduction

We are committed to safeguarding the privacy of our visitors and users on our websites, mobile apps, and digital services. This policy explains how we handle your personal data and how we use cookies. By using our services, you consent to the practices described in this policy.

2. How We Use Your Personal Data

We may process the following categories of personal data:

• Usage Data: IP address, location, browser type, and visit patterns, processed for analysing website use. Legal basis: consent and terms acceptance.
• Account Data: Name and email address, used for operating the website, providing services, security, and communications. Legal basis: consent upon account creation.
• Publication Data: Information posted for publication, processed for enabling publication and administering services. Legal basis: terms acceptance.
• Enquiry Data: Enquiries about services, processed for offering and marketing relevant content. Legal basis: consent.
• Location Data: Information based on your location when you attend conferences and events, processed for statistical analysis and marketing.
• Customer Relationship Data: Contact information and communications, used for managing relationships and promoting services. Legal basis: consent.
• Transaction Data: Purchase information including contact and card details, processed for supplying services and record keeping. Legal basis: performance of purchase order.
• Notification Data: Email subscription information, processed for sending notifications. Legal basis: consent via sign up.
• Correspondence Data: Communication content and metadata, processed for communication and record keeping. Legal basis: legitimate interests.
• Legal Claims: Personal data processed where necessary for the establishment, exercise, or defence of legal claims.
• Insurance and Risk: Data processed for obtaining insurance coverage and managing risks. Legal basis: legitimate interests.

3. Automated Decision Making

We use personal data for personalised recommendations for content, events, and relevant services utilising proprietary algorithms with machine learning. This may result in receiving more or less relevant recommendations based on your profile and activity.

4. Providing Your Personal Data to Others

We may share your data in specific circumstances:

• Group companies for necessary purposes
• Sponsors for opted in email communications
• Exhibitors based on booth scanning consent
• Insurers and professional advisers
• Payment services providers for transaction handling
• Third party service suppliers for requested content
• Legal compliance and vital interest protection

5. International Transfers of Your Personal Data

Personal data may be transferred to Serbia and Australia, where the European Commission has made an adequacy decision. Switzerland hosts the website's infrastructure.

6. Retaining and Deleting Personal Data

Data is retained no longer than necessary. Account related data is retained for a maximum of 5 years after last login. Some retention is determined by user history for improved future experience. Exceptions apply for legal compliance and vital interests.

7. Amendments

This policy may be updated by publishing new versions. Users will be notified via email, pop ups, or internal messaging of significant changes.

8. Your Rights

You have the following rights regarding your personal data:

• Access to personal data and processing information
• Rectification of inaccurate data
• Erasure in specific circumstances
• Restriction of processing
• Objection to processing on grounds of particular situation
• Objection to direct marketing
• Data portability for consent or contract based processing
• Lodge complaints with supervisory authorities
• Withdraw consent at any time
• Exercise rights via written notice

9. Third Party Websites

We have no control over third party privacy policies. Social network widgets (such as LinkedIn) enable content sharing without data sharing.

10. Personal Data of Children

Our services target persons over 18 years of age. We will delete children's data upon discovery.

11. Updating Information

Please let us know if the personal information we hold about you needs to be corrected or updated.

12. About Cookies

Cookies are identifiers sent between browsers and servers. Persistent cookies remain until expiry. Session cookies expire when the browser closes.

13. Cookies That We Use

We use cookies for authentication, status tracking, personalisation, security, advertising, analysis, and consent preferences.

14. Cookies Used by Our Service Providers

Google Analytics gathers website usage data via cookies. Google AdSense displays interest based advertisements tracked via cookies, manageable through Google settings or Network Advertising Initiative opt out.

15. Managing Cookies

Most browsers allow you to manage cookie preferences. Blocking cookies may negatively impact website usability and feature access. Please refer to your browser's help documentation for instructions.

16. Our Details

This website is operated by Riterz AG. You can contact us at info@riterz.com.

17. Data Controller and Supervisor

Riterz AG, headquartered in Switzerland, serves as data controller. Martin Gruber oversees personal data processing. Requests can be handled via our registered office or at info@riterz.com.